About This Role
Leading the event teams and delivering outstanding food and beverage service at The Moore and offsite catering locations is the core of this role. This position is ideal for an energetic, dependable, and detail-oriented individual who can guide staff and help create memorable celebrations.
Responsibilities
- Lead the event team: Assign responsibilities, communicate service expectations, conduct pre-event briefings, and motivate staff throughout each event
- Coordinate setup through breakdown: Review event details, timelines, guest counts, menus, and floor plans; ensure service areas and equipment are ready before guests arrive
- Deliver polished food and beverage service: Oversee presentation, replenishment, service timing, and cleanliness across buffets, grazing stations, seated meals, and beverage areas
- Connect the kitchen and service teams: Communicate clearly with chefs, bartenders, servers, and event coordinators so every part of the event works together
- Care for our guests: Respond professionally to questions and concerns, coordinate special requests, and communicate dietary needs and allergies accurately to the culinary team
- Maintain food safety standards: Monitor proper food handling, holding temperatures, sanitation, and safe service practices
- Keep supplies and equipment organized: Check event inventory, help coordinate packing and loading for offsite events, and account for serving equipment and supplies after service
- Support accurate transactions: Use POS systems and assist with order processing or billing when applicable
- Finish strong: Lead cleanup, bussing, waste disposal, and breakdown; report equipment issues, shortages, and event feedback to management
- Develop the team: Coach staff on presentation, professionalism, teamwork, and attentive hospitality
Requirements
- Experience in catering, banquet service, restaurants, hotels, or fine dining, with demonstrated ability to lead a service team
- A hands-on leadership style—comfortable giving direction and stepping in wherever needed
- Strong organization, communication, and time-management skills
- A welcoming, professional approach to guest service and the ability to resolve concerns calmly
- Working knowledge of food preparation, presentation, sanitation, and safe food handling
- Familiarity with beverage service; wine knowledge and bartending experience are a plus
- Attention to detail when reviewing event instructions, tracking inventory, and completing basic calculations
- Comfort using POS systems and adapting to different event settings
- Dependability and flexibility to work an event-driven schedule, including evenings and weekends
- Catering Lead: 1 year (Preferred)