Catering Director

About This Role

Working as a Catering Director, you will lead all catering and event operations across a dynamic, high-volume corporate campus environment. This role is responsible for overseeing catering execution, event logistics, team leadership, client relations, and operational excellence for a diverse portfolio of events ranging from executive meetings and VIP functions to large-scale campus activations serving thousands of guests. The ideal candidate is an experienced hospitality professional with a strong background in catering operations, event execution, food service management, and leadership in fast-paced environments.

Responsibilities

• Direct and oversee all internal and external catering events, ensuring exceptional guest experiences and flawless event execution
• Manage a high-volume catering operation, coordinating multiple events daily, including executive lunches, plated VIP dinners, receptions, happy hours, and large-scale events serving 3,000+ guests
• Lead operational execution during peak periods with responsibility for 60+ events per week across multiple locations and venues
• Support catering operations throughout the Santa Clara campus, including daily catering deliveries and service coordination for the Fremont location
• Coordinate simultaneous events across conference rooms, lounges, executive spaces, meeting facilities, and campus event venues
• Develop and maintain comprehensive catering programs, menu offerings, event planning services, and client engagement strategies
• Partner with clients to understand event requirements, develop proposals, recommend menu selections, and ensure successful event outcomes
• Review, communicate, and execute Banquet Event Orders (BEOs), ensuring accurate coordination between clients, culinary teams, service staff, and operational partners
• Oversee all aspects of catering operations including staffing, transportation, setup, service execution, breakdown, and post-event follow-up
• Manage labor, food, and operational costs while maintaining quality standards and profitability goals
• Collaborate closely with culinary leadership to ensure consistency in food quality, presentation, service standards, and guest satisfaction
• Maintain strong client relationships and provide exceptional service for executive-level meetings, VIP functions, and high-profile corporate events
• Coordinate with vendors and external partners as needed to support successful event execution
• Ensure compliance with all company, food safety, sanitation, and workplace safety standards
• Hire, train, develop, schedule, and mentor catering team members
• Directly supervise a team of catering attendants, drivers, and hourly staff members
• Lead training initiatives focused on service standards, event execution, hospitality excellence, menu presentation, and operational procedures