Catering Assistant

Overview

You are a reliable, enthusiastic, and practical individual who will support the delivery of a high-quality catering service within Whitefoord House. You will help provide nutritious meals, refreshments, and a welcoming dining environment for Scottish Veterans’ Residences residents, staff, visitors, and external partners.

You will uphold our Vision and Mission by applying our Values in your daily work, helping to deliver the safety, health, comfort, dignity, and welfare of residents in line with the Care Inspectorate’s Health and Social Care Standards.

In addition, you will be able to demonstrate experience of working in a catering, kitchen, hospitality, or food service environment. You will understand the importance of food hygiene, safe working practices, teamwork, and respectful communication.

You are dependable, organised, flexible, and committed to providing a supportive service that reflects the needs of veterans living in supported accommodation.

Duties

· Assist in the preparation of all meals, serve and present meals and refreshments in accordance with menu plans, dietary requirements and food hygiene standards.

· Promote a caring, supportive and inclusive environment that provides residents with a high standard of service, respects individual needs, and upholds their rights to dignity, privacy, independence, choice and wellbeing.

· Assist residents in a courteous and respectful manner, taking account of personal preferences, cultural requirements and special dietary needs.

· Maintain high standards of cleanliness and hygiene within kitchen, dining and food storage areas, ensuring compliance with food safety regulations and organisational policies.

· Ensure food is stored, prepared and served safely, monitoring temperatures and maintaining accurate records as required.

· Assist with stock control, including receiving deliveries, checking quality, rotating stock and reporting shortages or wastage.

· Operate kitchen equipment safely and report any faults, hazards or maintenance issues promptly.

· Support the planning and preparation of varied, nutritious meals that meet residents' nutritional needs and promote healthy eating.

· Work collaboratively with colleagues and other professionals to ensure a high-quality catering service is delivered at all times.

· Be fully conversant with fire safety procedures and take the appropriate action in the event of a fire, including participating in fire alarm testing and evacuation procedures.

· Ensure compliance with all relevant legislation, policies and procedures, including those set by regulatory and statutory bodies such as the Environmental health, Care Inspectorate and Scottish Social Services Council (SSSC).

· Comply with General Data Protection Regulation (GDPR) requirements, maintaining confidentiality and protecting personal information at all times.