About This Role
The Caseworker plays a crucial role in supporting families through the Families Together program, which focuses on keeping children safe and supported at home. This position is ideal for someone passionate about delivering trauma-informed, culturally safe casework interventions and working alongside families to strengthen safety and reduce risk.
Responsibilities
- Independently engage with families in complex and resistant situations, building trust through respectful, transparent and consistent practice.
- Complete comprehensive, whole-of-family assessments that analyse complexity beyond merely presenting the issues and articulate defensible professional judgement.
- Co-design a single, integrated Family Plan that aligns family-identified goals with child safety and well-being priorities.
- Define clear actions, responsibilities, and timeframes across systems, promoting strengths, sustainability and reduced service dependency.
- Deliver practical, relational, and therapeutic supports over extended periods, adapting interventions as family needs change.
- Maintain flexible availability aligned to family needs, including after-hours support when required.
- Maintain high-quality, timely, and defensible case records and reports that clearly document risk, professional decision-making and outcomes for review by DCJ and internal forums.
Requirements
- Tertiary qualifications in Social Work, Psychology, Counselling (or other related discipline).
- Proven experience providing casework interventions to children and families with complex needs.
- Minimum 3 years’ experience in Case Management within child protection.
- Demonstrated case management experience using a strength-based, trauma-informed, person-centered approach that builds family capacity.
- High-level engagement and assessment, including the ability to lead integrated response, collaborate across systems and maintain accountability for outcomes.
- Ability to produce high-quality case notes, reports and written communication.
- Excellent stakeholder engagement & problem-solving skills.
- NSW Driver’s Licence and insured vehicle.
Benefits
- Salary packaging - Boost your take-home pay.
- Fitness Passport program - discounted gyms memberships across Australia.
- Training & Development - Ongoing access to external group supervision as well as internal monthly supervision.
- Employee Assistance Program - Free, confidential counselling and support.
- Bupa Health - Corporate healthcare discounts.
- Extra Leave - Additional paid leave day over Christmas.
- Hope Awards - Be recognised and celebrated for your impact.
