About the role
Provides social service assistance and case management assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services and conducts home visitations to ensure needs are being met. and prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Serves as liaison to onsite partners; manages in-kind donations process.
Key Responsibilities:
- Social Services Responsibilities (25%)
- Case Management Responsibilities (15%)
- Food Pantry Responsibilities (20%)
- Liaison Responsibilities (20%)
- Administrative Responsibilities (20%)
Physical Requirements:
- Ability to meet attendance requirements.
- Ability to read, write and communicate the English language effectively.
- Ability to perform mathematical calculations.
- Ability to type and keypunch information into a computer.
- Ability to sort and file documents alphabetically and numerically.
- Ability to operate various general office equipment including a telephone, computer and adding machine.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.
Working Conditions:
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Education and Experience:
- Associate's degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field,
AND
- Two years' experience working in a social or public service environment with case management experience,
OR
- Any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Certifications:
None
Equal Opportunity Employer: Veterans | Disabled
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