Case Manager - SENA

About This Role

This role is for a passionate Special Educational Needs and Disabilities (SEND) professional committed to delivering high-quality, child-centred statutory services. The SENA Case Manager will manage Education, Health and Care Plan (EHCP) casework, work collaboratively with families and partners, and contribute to positive outcomes for children and young people within Leicestershire County Council's Special Educational Needs Assessment Service.

Responsibilities

• Manage a caseload of children and young people with SEND, ensuring timely delivery of statutory assessment, planning and review processes
• Coordinate Education, Health and Care Needs Assessments and draft high-quality, outcome-focused Education, Health and Care Plans
• Analyse and interpret advice from education, health and care professionals, alongside the views of children, young people and families
• Work collaboratively with parents/carers, schools, colleges and partner agencies to support effective communication and co-production
• Attend and contribute to Annual Reviews, ensuring recommendations are appropriately considered and progressed
• Support the consultation process with education providers and contribute to placement decisions in line with identified needs and local authority processes
• Prepare casework documentation for SEND Panels, including funding requests, amendments and placement considerations
• Contribute to mediation and SEND Tribunal processes, including preparing documentation
• Maintain accurate records and use IT systems effectively to support case management and statutory compliance
• Support safeguarding responsibilities by working in partnership with relevant agencies to promote the wellbeing of children and young people
• Work flexibly within a team to manage competing priorities and contribute to a high-quality, responsive service

Requirements

• Experience of working within SEND, education, social care or a related field
• NVQ Level 4 qualification or equivalent in a relevant subject
• Knowledge of SEND legislation, the SEND Code of Practice and local authority statutory responsibilities
• Experience of managing or contributing to casework involving children, young people and families
• Strong communication skills, with the ability to build effective professional relationships and engage sensitively with families
• Ability to analyse and interpret information to support clear and consistent decision making
• Good organisational skills, with the ability to manage competing demands and meet statutory deadlines
• Confidence using IT systems and maintaining accurate, high-quality records
• Commitment to values and to delivering accessible and inclusive services which meet the needs of all residents