Case Manager

About This Role

Managing a varied caseload and assisting attorneys in developing settlements and preparing documents is the core of this Case Manager role. The position requires a highly organized, customer-focused, and empathetic individual who can interact daily with clients and providers.

Responsibilities

• Interact daily with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Perform other related duties as assigned to meet the needs of the business

Requirements

• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years of working in a legal position or insurance adjuster experience preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

Nice to have:

• Bachelor’s degree

Benefits

• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

About the Company

Morgan & Morgan is a leading personal injury law firm dedicated to protecting consumers against insurance companies, large corporations, or defective goods. With over 6,000 employees, the firm operates in all 50 states.