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Cartier, Sales Associate (Seasonal FTC)

Cartier

RemoteFull timeMid levelPosted today
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About the role

JOB MISSION In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique.

Main Accountabilities Sales Achievements

  • Ensures a unique and exceptional client experience.
  • Adapts according to client(s) needs and motivations.
  • Strives to always improve and surprise the client(s).
  • Deals with ease during negotiations and objections.
  • Transmits the passion and values of the Maison.
  • Acts as the privileged contact for the client(s) in case of After Sales.
  • Meets individual and boutique targets, both quantitative and qualitative.

Client Relationship & Portfolio Development

  • Cultivates strong client relationships and develops client loyalty.
  • Efficiently develops the client portfolio.
  • Execute targeted CRM actions.
  • Engage in client events and acts as an Ambassador of the Maison.

Boutique Operations

  • Respects all brand and boutique policies and procedures.
  • Support with stock inventories.
  • Support with set up and breakdowns at opening and closing of the boutique.
  • Adhere with Visual Merchandising guidelines.
  • Assists with special projects when requested.
  • Undertake administrative tasks and stock room related tasks when it’s required

Role Requirements

  • A proven track record of successful achievement within a luxury retail environment
  • A sale orientated and target driven background
  • Excellent customer service credentials
  • A strong communicator with empathy and good interpersonal competences
  • Result and action oriented with strong entrepreneurial mind-set
  • Fluent in English (additional languages are beneficial)

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