About the role
Seneca, SC
$18-$20/hour Starting Pay + Bonuses + Additional On-Call Pay Monday-Friday | 8:00 AM - 5:00 PM (1-Hour Lunch)
Join the Home Instead Team!
At Home Instead, we believe great care starts with great caregivers. We are looking for an energetic, compassionate, and organized Caregiver Success Manager / HR Manager to lead recruiting, onboarding, caregiver engagement, and retention efforts for our growing team.
This is a people-focused leadership role where you will help caregivers feel supported, confident, and successful from day one — while making a meaningful difference in the lives of seniors and families in our community.
What You’ll Do
Recruitment & Hiring
- Create and manage job postings across multiple platforms
- Screen applicants, conduct interviews, and hire top-quality caregivers
- Build relationships with schools, job fairs, and community organizations
Onboarding & Orientation
- Coordinate applicant paperwork and onboarding requirements
- Lead engaging caregiver orientations and training sessions
- Ensure compliance with Home Instead and DHEC standards
Caregiver Support & Retention
- Guide caregivers through their first 30 days using our Caregiver Success Path
- Conduct first-shift introductions and caregiver check-ins
- Provide coaching, encouragement, accountability, and support
- Build strong caregiver relationships and improve retention
Quality Assurance & Leadership
- Conduct in-home caregiver quality assurance visits
- Address performance concerns professionally and consistently
- Collaborate closely with scheduling and leadership teams
- Help create a positive, supportive office culture
On-Call Rotation
- Participate in one scheduled on-call week each month
- Handle overnight and weekend caregiver/client calls
- Additional compensation provided for on-call responsibilities
What We’re Looking For
- Strong communication and people skills
- Organized, dependable, and solution-oriented mindset
- Ability to multitask in a fast-paced environment
- Comfortable using Microsoft Word, Excel, and office technology
- Previous recruiting, HR, home care, or office experience preferred
- Valid driver’s license and reliable transportation required
- Willingness to travel locally for caregiver support and client visits
Why You’ll Love Working Here
- Monday-Friday schedule with work-life balance
- Supportive and mission-driven team culture
- Opportunities for growth and leadership development
- Bonus opportunities and additional on-call pay
- Meaningful work that impacts seniors and caregivers daily
About Home Instead Home Instead is a leader in personalized, non-medical senior care. We are passionate about helping seniors age safely at home while supporting caregivers with the tools, encouragement, and leadership they need to succeed.
If you have a heart for people and a passion for leadership, we would love to meet you!
Apply today and become part of a team that changes lives every day.
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