Career Coach

About This Role

Working as a Career Coach, you will empower families to learn, earn, heal, and thrive by providing workforce development and case management services. This role involves assessing barriers to employment, developing individual employment plans, and facilitating job readiness training.

Responsibilities

• Perform situational assessments and vocational exploration activities
• Assess and address barriers to employment; provide supportive services where appropriate
• Develop, implement, and monitor individual employment plans
• Coordinate and communicate with referral sources, community-based organizations, and other workforce providers
• Monitor employment retention, secure employment verifications, and enter proof of employment into the required database
• Work within program, grant, and agency requirements to meet deadlines
• Utilize a team approach and work with other workforce staff to plan, implement, and reach program deliverables and goals
• Travel to worksites, community meetings, etc.
• Maintain job seekers' physical and electronic files in the required database
• Facilitate Job Readiness Training and other group activities
• Assist job seekers with creating and editing resumes and cover letters
• Contact job seekers every week after enrollment and gradually decrease contact after employment placement
• Conduct mock interviews
• Assist in establishing employment goals
• Work effectively with diverse staff and service populations
• Provide exceptional customer service
• Maintain exceptional organizational skills
• Work one Saturday and at least one late night a month as required

Requirements

• High School Diploma or equivalent education and six years of training or demonstrated experience in providing workforce development/case management services for at-risk populations
• Demonstrated experience coaching and goal setting
• Professional development
• Knowledgeable in Microsoft Office but willing to learn
• Satisfactorily pass all relevant screenings and criminal background checks
• Driving for work required with a personally owned vehicle
• Travel between sites required

Nice to have:

• Bachelor's degree in Human Resources Management, Business, Communications, or a related field and three years of training or demonstrated experience in providing workforce development/case management services for at-risk populations
• Certified Workforce Development Professional Certificate or must secure it within 1 year of employment

Benefits