About This Role
This role supports adults experiencing mental health-related challenges in achieving their employment goals. The Career Coach provides individualized career advisement, advocacy, and ongoing support to help program participants obtain and maintain competitive employment.
Responsibilities
- Engage individuals in a personal and supportive manner, building trusting relationships that promote wellness, recovery, and personal growth
- Provide individuals with services aligned with department goals, objectives, and outcomes, including individual, group, and supportive services delivered at the program site and/or in community settings
- Develop and deliver individualized and group-based curriculum designed to build essential workplace readiness, soft skills, and employment-related skills, including punctuality and attendance, appropriate workplace attire and hygiene, professional boundaries, effective verbal and written communication, conflict resolution, self-advocacy, time management, and stress management
- Develop and deliver instruction in common computer and documentation skills necessary for successful employment, with particular emphasis on skills relevant to Peer Specialist roles, including basic computer use, email, caseload management, professional documentation, session-note writing, and goal development
- Develop and deliver curriculum and individual instruction addressing employment search and retention skills, including resume development, interviewing skills, professional email etiquette, understanding performance evaluations and employer-provided benefits, and self-advocacy for reasonable workplace accommodations
- Provide individualized career assessment, exploration, and advisement to assist participants in identifying employment interests, strengths, skills, and appropriate job opportunities
- Facilitate job-shadowing, informational interviews, and other career exploration activities, including opportunities specific to Peer Specialist positions
- Assist participants in identifying and completing required education, certifications, training, and work experiences necessary to pursue employment goals, including arranging Peer Specialist work experiences and other opportunities to develop practical job skills
- Provide employment search and placement support, including identifying job leads, assisting with applications, developing resumes and portfolios, and preparing participants for interviews through mock interviews and practice scenarios, particularly for Peer Specialist positions
- Provide advocacy and assistance in accessing funding and resources for education, training, job tryouts, and employment-related services, including guidance with financial assistance applications and applications for ACCES-VR services
- Provide job-retention support to program participants, including job coaching, problem-solving, workplace adjustment, and assistance navigating workplace expectations and challenges
