This career coach position plays a key role in recruiting prospective students to Northcentral Technical College (NTC). The role involves building relationships with K12 schools, community partners, and local employers, while providing individual support for career exploration, application assistance, and financial aid guidance. The Career Coach leads and participates in recruitment events, coordinates career development initiatives, and engages students to foster connections with NTC.
Responsibilities
Serve as a primary contact for prospective students, assisting with career exploration, applications, and initial steps such as FAFSA
Provide individual educational planning services and make appropriate referrals
Assess individual needs of area high schools to provide career and post-secondary planning services to support Academic and Career Planning (ACP) initiatives
Develop, promote, and coordinate services for students in NTC’s district schools
Respond to prospective student inquiries via email, phone, text, chat, maintaining ongoing follow-up and support
Lead and participate in recruitment activities such as campus tours, open houses, Preview Days, education fairs, career fairs, and other specialized events
Develop career development initiatives
Support on-campus events
Engage with admitted students and their parents/guardians
Focus on regional community needs
Support projects across Student Services and other areas of the College to advance institutional goals and student success
Stay informed about NTC programs, admissions, financial aid, and services
Provide input on recruitment best practices and share new ideas
Document and track interactions with prospective students and outreach activities, maintaining records in Workday CRM
Participate in training and professional development opportunities
Requirements
Associate's Degree (or Equivalent)
Minimum of two years’ experience in admissions, recruitment, sales, customer service, or enrollment services, preferably in a higher education or K12 setting
Strong customer service and case management skills
Ability to foster positive interpersonal relationships with internal and external customers
Strong active listening skills with the ability to discern key information and respond professionally
Demonstrated experience engaging and working effectively with individuals in educational, professional, or community settings
Ability to work in a collaborative, team-oriented, multi-task, and fast-paced environment
Ability to read, write and comprehend instructions, reports and emails; speak and may present information to groups
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Ability to accurately add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent
Ability to apply common sense understanding to carry out written, oral, or diagrammed instructions; solve problems involving several concrete variables in standardized situations
Ability to manage and track document changes; create, modify and format templates and files; ability to use multiple computer screens and multitask in several computer applications
Ability to actively listen, discern key information, and respond professionally; ask follow up or clarifying questions to diffuse escalated situations and offer appropriate problem resolution when necessary
Valid Driver’s license with the ability to meet NTC’s insurance carrier standards and pass a motor vehicle background check to travel to area schools and events
Nice to have:
Bachelor’s degree
Benefits
Competitive salaries
Excellent benefits
Generous paid time off, including two paid closures for the winter holiday (Christmas – New Year) and summer (week of July 4th), for most full-time positions
Important Details
Application deadline: November 02, 2026, 12:01 a.m.
Schedule: regular schedule follows standard business hours, flexibility is required for occasional evening, weekend, or travel to other locations based on college events or operational needs
Work-Related Travel: Medium
About the Company
Northcentral Technical College (NTC) offers outstanding career opportunities on a modern campus with state-of-the-art technology that allows for a collaborative learning and work environment. NTC is “The College that Cares” and makes a difference in the lives of its employees and students.
NTC is proud to represent a 10-county district that encompasses all of, or portions of, Marathon, Lincoln, Taylor, Price, Langlade, Menominee, Clark, Portage, Shawano and Waupaca counties in north-central Wisconsin.
Mission: Northcentral Technical College is the customer-focused, accessible provider of innovative life-long learning that builds a globally competitive workforce.
At Northcentral Technical College (NTC), we fulfill dreams on a daily basis.
