About This Role
Coaching plays a critical role in supporting Goodwill employees, students, and customers seeking employment and career advancement. The coach helps program participants develop job-seeking skills, find and retain employment, reach education or training goals, and maintain financial stability through career pathways. This role also coordinates services to address barriers to education, training, employment, and self-sufficiency, providing ongoing support as clients progress toward established goals.
Responsibilities
- Demonstrate core values of Goodwill Industries by modeling service, ownership, accountability, and respect
- Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of GIMG
- Use aptitude and achievement assessments to help clients evaluate their interests, skills, and abilities
- Evaluate participants’ background, education, and training to help them develop realistic goals
- Guide participants through making decisions about their careers, such as choosing a new profession and the type of credential or degree to pursue
- Refer participants to Helms College (HC), Goodwill Human Resources (HR), Workforce Development (WFD), and Goodwill Career Education (GCE) to help clients secure career advancement
- Work with participants to overcome issues that could undermine their academic or career success
- Assist participants in locating and applying for jobs by teaching them strategies that will be helpful in finding openings and writing a résumé
- Connect participants to additional resources such as financial aid, vocational training, extensive counseling and therapy services, medical care providers, or other state and local assistance as needed
- Conduct and publicize group workshops on a variety of topics, including writing resumes and cover letters, successful job interviewing, using employment databases and career development resources, and researching training and education programs
- Build and maintain relationships with local employers and industry professionals to generate job leads and externship opportunities
- Maintain up-to-date knowledge of job market trends and employer expectations in various industries
- Organize and participate in career fairs, employer spotlights, and networking events
- Ensure participant information is timely entered into appropriate database or report and meet confidentiality requirements
- Assist in preparation and submission of reports as required
- Participate in professional development activities and serve on committees which support the goals and objectives of GIMG
- Perform other work-related duties as assigned by the immediate supervisor or as the situation dictates
Requirements
