Career Coach

About This Role

Working with local employers and job seekers, the Career Coach helps participants navigate the employment process and build strong relationships within the business community. This role focuses on addressing the skills gap by matching local employers with a prepared, trained, and skilled local workforce, particularly opportunity youth with multiple barriers.

Responsibilities

• Oversee a caseload of assigned clients and deliver individualized services to ensure participants receive the necessary support to reach their employment or educational goals
• Deliver employment services including effective training and support, referring clients to outside resources and agencies as appropriate
• Support clients in job search assistance and work with local companies to identify employment opportunities
• Support employment retention services to participants
• Develop and guide job seekers through the preparation of Individual Employment Plans (IEP) based on their career and educational goals
• Research and identify potential employers regarding job opportunities or work experience opportunities aligned with client caseload needs
• Utilize both internal and external job boards and interface with administrative personnel to ensure the internal job board is updated
• Participate in on-site job fairs and mass interviewing and/or hiring activities
• Participate on Job Search work teams and job clubs
• Facilitate job clubs independently or with BDP
• Provide career coaching and case management services to clients including tracking the clients’ progress in training and job search activities
• Outreach and collaborate with external partners to develop job leads and job orders to meet the needs of job seekers and employers
• Assess jobseeker’s employment and training needs and skills through interviewing, testing and other strategies
• Research, evaluate, and maintain partnerships with training providers for both vocational and remedial training
• Conduct orientation sessions, workshops, and other group presentations that prepare job seekers for real-life business needs and expectations
• Maintain accurate individual case files for each client and meet compliance requirements with all policies and procedures

Requirements

• Strong service-orientation and interpersonal skills; develops rapport and works successfully with a diverse population of clients, co-workers, potential employers, and other external agencies
• Critical thinking, self-motivation and a high degree of integrity and ethics are essential
• Ability to work independently and within a team, to work efficiently and meet deadlines in a fast-paced, multi-task environment
• Excellent customer relations skills, ability to exercise reasonable judgment and maintain confidentiality