Working with young adults aged 16-24 in Clark County, the Career Coach provides one-on-one support to help them break through employment barriers and achieve self-sufficiency. This role involves assessments, individualized plan development, training, progress monitoring, workshop leadership, and connecting youth to community resources. The coach also conducts business outreach to create work-based learning opportunities.
Responsibilities
Engage with youth through outreach and recruitment
Conduct customer orientations
Establish eligibility determination
Provide initial assessment and implement ongoing service plan development and delivery
Provide work-based learning opportunities, including job shadows, mentorships, company tours, and career exploration activities for youth by engaging local businesses
Work closely and regularly with each participant to help them meet their career goals using a customer service plan that prepares participants for employment
Engage and manage a caseload of participants by providing skill building, vocational or occupational skills training, financial literacy, supportive services, paid and unpaid work experience, on the job training, job development and placement
Provide follow-up services including career and wage progression, assistance in the workplace, and developing long-term strategies for employment
Understand program performance measures and ensure participants are receiving the services they need
Utilize customer feedback to evaluate effectiveness and quality of programs
Take steps to continuously improve program delivery
Conduct timely, accurate and complete data input for registration and enrollment, status changes, exits/termination and post exit in the specified databases
Maintain client files in both hard and electronic formats
Develop, expand and maintain working relationships with partners, employers and funders by identifying needs and solutions as well as establishing goals and executing plans
Coordinate with other Career Coaches and Next staff to ensure youth are supported in their efforts to move towards employment readiness
Maintain confidentiality and handle sensitive information with discretion
Ensure compliance with program rules, safety standards, and documentation requirements
Perform other duties as assigned
Requirements
High school graduate or equivalent
One year of experience working in workforce development, social services, job placement, job development, job coaching, employment and training, or related field
Sufficient knowledge, skills and ability to perform competently all duties and responsibilities
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Strong interpersonal and communication skills
Basic computer proficiency, including Microsoft Office and data entry systems
Broad knowledge about the world of work, local labor market, employer expectations, workforce development and basic employment standards
Thorough knowledge of laws, regulations, and contracts governing the provision of services as well as Next and PIC policies, procedures, rules and regulations
Skill in analyzing complex problems, evaluating available resources and/or alternative solutions, exercising good judgment, and reaching sound decisions
Ability to establish and maintain harmonious, effective and professional working relationships with diverse populations
Ability to adjust to different work assignments and adapt readily to changes in the organization; ability to shift priorities as necessary
Ability to work as a team member, ensuring performance standards are met in all programs
Ability to work independent of close supervision after a reasonable orientation/training period, accepting responsibility and being held accountable for own performance
Ability to work with individuals from diverse backgrounds
Responsibility in tracking and reaching contractual outcomes and expectations
Conducting ongoing community outreach
Ability to establish and maintain effective working relationships
Must pass a Background Check
Ability to physically participate in meetings and activities at partner agencies
Must be able to visually observe and physically respond to interactions between people
Ability to travel to various locations in Southwest Washington; position will co-locate at different locations as needed
Ability to work in an office setting as well as remote work as needed
Nice to have:
Other post-secondary education and/or career and technical training beneficial
Prior experience with case management
Prior experience in WIOA programs
Benefits
Medical, dental, and vision coverage
Paid time off
Short term disability
Life insurance
Dental insurance
Employee assistance program
Health insurance
Retirement plan
Important Details
Schedule: full-time (1.0 FTE)
Work environment: moderate to loud noise level
Application Process
Application packets must include résumé, PIC application, and a letter of interest describing relevant experience
Applications will be screened for education, experience, and other qualifications
Those most qualified will be invited to participate in other parts of the selection process
Applications will be reviewed each Wednesday until the position is filled
About the Company
Partners in Careers (PIC) is a nonprofit organization that strives to create self-sufficiency through specialized job training and employment services. This is accomplished by helping people break through barriers to employment, which often means addressing generational poverty. PIC connects job seekers to workforce skills and jobs in partnership with local businesses and community members focused on building a strong, healthy community.
