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Care Manager

FirstLight Home Care

RemoteFull timeMid levelPosted today
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About the role

Company Description FirstLight Home Care is dedicated to helping people have their best day, every day, by providing compassionate, personalized non-medical home care services. The organization supports adults facing challenges related to illness, dementia, or aging, focusing on meaningful relationships rather than simple companionship. Caregivers assist with daily tasks such as cooking, laundry, cleaning, bathing, and mobility, while also offering comfort, companionship, and emotional support. FirstLight emphasizes hiring individuals who genuinely care about clients and treat them with dignity and respect. The team is committed to going above and beyond to ensure families feel confident and supported in the care of their loved ones.

Role Description

We are seeking an experienced, organized, and dynamic Care Manager to lead a team of compassionate caregivers at our FirstLight home care services (non-medical). The Care Manager will be responsible for ensuring the efficient delivery of care, recruiting and managing caregivers, overseeing administrative processes, and ensuring compliance with healthcare regulations. This individual will play a key role in enhancing the quality of care provided to clients and supporting the growth and development of our home care operations.

Qualifications

Bachelor’s Degree, preferably in Nursing, Psychology, Social Work, Business Operations,

Leadership, or related field.

Minimum 3 years previous management experience; ideally in a home care or community

setting. Experience advising and recommending changes to the care of clients.

Minimum 5 years previous field experience caring for senior clients, including those with

dementia, either in a home care or a community / assisted living setting.

In-depth knowledge of home care regulations, quality standards, and best practices.

Strong leadership and team management skills, with the ability to motivate and support staff.

Experience supervising, training, coaching, and leading staff.

Experience interviewing aide or caregiver candidates

Excellent communication, interpersonal, and problem-solving skills.

Proficiency in healthcare management software, scheduling tools, and Microsoft Office Suite and

/ or Google Enterprise Suite.

Ability to manage multiple priorities and work effectively under pressure.

Strong assessment, planning, and organizational skills particularly with an attention to detail and

accuracy.

Must pass a criminal background check and a pre-employment drug screen

Must be willing and able to work shifts if and when needed 24/7 to accommodate rare instances.

Ability to travel throughout Clermont, Warren, Clinton, Butler, and Hamilton counties to visit

clients and perform in-home visits.

Existing relationships with referring communities preferred.

Past experience as a scheduler, preferred.

Past experience writing policies and procedures, preferred.

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