Care Coordinator

About This Role

This role focuses on service linkage and care coordination for children, youth, and families with significant behavioral health needs. The Care Coordinator engages with families, understands local communities, and builds relationships with community agencies to connect individuals to needed resources and supports.

Responsibilities

• Join with family to identify care coordination needs/services in line with service delivery standards and program outcomes
• Work with families to define cultural factors that influence strengths, functioning, and family interaction styles
• Identify strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes
• Coordinate family-based services for children, youth, and families in their home, school, and community
• Ensure with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family
• Engage and build positive relationships with children, youth, and families in coordination with child and family teams
• Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families
• Maintain necessary documentation
• Participate in program evaluation
• Attend team and program planning meetings and cross-systems training
• Acquire knowledge of community resources
• Remain current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility
• Perform all other duties as assigned

Requirements

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
  • Three years with a high school diploma or equivalent
  • Two years with an associate degree or bachelor's degree
  • One year with a master's degree or higher
• Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment)
• Two years of experience in a coordinated supportive services or care coordination role preferred
• Experience working with people with autism spectrum disorders and developmental disabilities preferred
• Experience in one or more of the following areas: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, child development
• Be culturally humble or responsive with training and experience to manage complex cases
• Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
• Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
• Demonstrate a high degree of cultural awareness
• Experience with multi-need individuals and families
• Broad knowledge of community service systems
• Willing to participate in and lead cross-systems care coordination
• Able to effectively communicate through verbal/written expression
• Must be able to operate in an Internet-based, automated office environment
• Valid Driver's License required
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

Benefits

• $3,000 hiring bonus
• Generous paid time off
• Strong benefits package
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term Disability
• Long-term Disability
• 401K with Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues

About the Company

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization that helps people along the road to health and well-being. They meet people in their homes and communities and connect them to needed resources, serving Southeastern and Central Ohio with a comprehensive array of behavioral health and other services. Their mission is to deliver exceptional care through connection, guided by values of dignity, collaboration, wellbeing, excellence, and innovation.