Call Center Representative

About This Role

This in-store Call Center Specialist role at R&R Car Company involves engaging with customers to facilitate appointments for sales representatives and ensuring a seamless vehicle purchasing process for clients. It suits a proactive individual with exceptional communication skills and a commitment to professionalism.

Responsibilities

• Conduct market research to identify potential clients and industries for automotive sales
• Develop and implement strategic plans to target new clientele
• Build and maintain relationships with clients via phone calls, text messages, and emails
• Collaborate with the sales team to develop effective sales strategies
• Provide loan applications to customers and collect necessary documentation for approvals
• Track and report on self-performance, pipeline, and results using CRM software
• Stay up-to-date with industry trends, market conditions, and competitor activities

Requirements

• Exceptional communication skills, both verbal and written
• Strong commitment to professionalism
• Receptive to feedback
• Dependable
• Positive attitude with a desire for personal and professional growth

Benefits

• Training and development
• Lucrative bonuses

Important Details

• Schedule: 5 days a week, Monday to Saturday, 9:00 AM to 7:00 PM, totaling about 50 hours per week; Saturdays required
• Contract: 1099 position

About the Company

R&R Car Company is passionate about vehicles and customer satisfaction, delivering a superior car buying experience with a diverse inventory of high-quality used cars, trucks, and SUVs.