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MCI
The Call Center Representative provides outstanding customer support by answering questions, resolving concerns, and guiding customers to the right solutions. This role is ideal for a dependable, customer-focused individual who enjoys helping people and solving problems in a fast-paced environment.
Nice to have:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. It delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. In 2019, MCI was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA.