Call Center Representative
First Federal Bank of Louisiana
RemoteFull timeMid levelPosted today
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First Federal Bank of Louisiana
The Call Center Representative independently handles routine employee and customer inquiries, aiming for first-point contact resolution and limited escalation while maintaining quality communication. This role involves a range of customer service-oriented communication via telephone, email, chat, message, or fax, as well as various operational background duties.
Nice to have:
First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities it serves for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, the bank offers comprehensive retail and commercial products as well as investment services to meet all financial needs.
Headquarters
1135 Lake Shore Dr, Lake Charles, LA 70601
Open jobs
9
Website
ffbla.bank