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Call Center Representative at Call Core - JobAssist
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Home›Jobs›Customer Service & Support›Call Center Representative

C

Call Center Representative

Call Core

RemoteFull timeMid level$31,000-$48,000Posted today
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About the role

About This Role

Caring for clients by making outbound calls and answering incoming calls is the core of this role, together with providing accurate information about services and products. This position suits a dedicated and enthusiastic individual who can provide exceptional service and support.

Responsibilities

  • Make outbound calls and answer incoming calls promptly and professionally, demonstrating excellent phone etiquette
  • Provide accurate information regarding services and products to customers
  • Utilize computerized systems for data entry and record-keeping while maintaining confidentiality
  • Analyze customer needs and provide appropriate solutions
  • Communicate effectively with customers in English; bilingual skills are a plus

Requirements

  • Previous experience in a call center or customer service role is preferred, but not necessary
  • Strong data entry skills with attention to detail
  • Ability to communicate clearly and effectively, both verbally and in writing
  • Proficiency in using computer systems and software applications related to call management
  • A background in analyzing customer feedback or data is beneficial

Benefits

  • No cap on bonuses
  • Weekly pay
  • Daily cash spiffs
  • Monthly performance bonuses

Important Details

  • Employment type: full-time or part-time

About the Company

We are a multi-channel marketing partner currently expanding our core team.

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Warren, OH 44484

Salary

$31,000-$48,000

Posted

Posted today

About company

Headquarters

Warren, OH 44484

Open jobs

2

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C

Call Core