About This Role
This role is for a Cable Technician who will be a vital part of delivering reliable telecommunications and network solutions. In this energetic position, you will be responsible for installing, maintaining, and troubleshooting a wide range of communication systems, including coax and fiber optic. It offers an exciting opportunity to develop your skills in a field service environment.
Responsibilities
- Install, test, and troubleshoot telecommunications systems including fiber optic cables and structured cabling
- Use diagnostic tools such as telecommunications testing equipment to identify and resolve issues efficiently
- Work with meters and handheld devices (phone)
- Configure and troubleshoot networking equipment
- Perform equipment repairs, cable termination, and structured cabling installation in various environments
- Collaborate with clients to provide exceptional customer service by explaining technical issues clearly and ensuring satisfaction during all phases of installation or repair
- Maintain safety standards by properly using hand tools, power tools, and adhering to NEC (National Electrical Code) guidelines for electrical work
Requirements
- Proven experience as a service technician or installer in telecommunications or IT infrastructure environments
- Strong knowledge of computer networking concepts including LAN (Local Area Network), WAN (Wide Area Network), Ethernet protocols, and TCP/IP configurations
- Hands-on experience with coax structures, fiber splicing installation, and troubleshooting networks
- Familiarity with telecommunication systems and structured cabling installation practices
- Ability to operate diagnostic tools like Xm meters, Mobile (tech360), and telecommunication testing equipment confidently
- Experience working with low-voltage electrical wiring, power tools, hand tools, and electrical safety standards regulations
- Service technician background with a focus on customer service excellence in field service settings is highly preferred
Benefits
- Opportunities for advancement
