Busser - Beauty & Essex New York

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Assists Servers & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests

• Maintain the general cleanliness and orderliness of the tables and surrounding area including floor

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs

• Deliver, fill, and re-fill water, as requested by guests and/or directed by servers

• Clears and resets tables, and cleans table area, including banquettes, during service

• Helps ensure guest satisfaction through active participation in service

• Maintain general cleanliness of stations and the entire venue

• Complies with Department of Health and company sanitation standards

• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:

1. Responsible for making sure all tables and chairs/banquettes are clean and free of debris
2. Sets tables with proper settings
3. Wipes down chairs, tables, and banquettes
4. Stocks side-stations with prescribed supplies
5. Completes opening duties as assigned or directed
6. Completes closing duties as assigned or directed

• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts)

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Attends and participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue Busser training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience preferred

• Previous Busser experience preferred

• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE 

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate

• Must have good positive energy throughout the day

• Must be able to print legibly for Team Members, management, and guests to read

• Must be able to stand for extended periods of time

• Must be able to move quickly

• Must be able to push and lift up to 75 lbs. with or without assistance

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment