Busser

About This Role

Working in a busy hotel food and beverage team, the Busser enhances the customer experience by ensuring event guests are well taken care of. This role suits an enthusiastic individual who is ambitious and enjoys working in a hard-working team.

Responsibilities

• Carry dirty dishes from dining room to kitchen
• Replace soiled table linen and set tables with silverware and glassware, including polishing silver and wiping down spotted glasses
• Assist with rolling silver into napkins for service presentation on tables
• Replenish supply of clean linens, silverware, glassware, and dishes in dining room
• Supply service bar with food, such as soups, salads, and desserts
• Service ice water and butter to guests
• Clean and polish glass shelves and doors of service bars and equipment such as coffee urns and cream and milk dispensers
• Run errands or deliver food orders to offices
• Comply with health and safety regulation and act in line with company policies and licensing laws
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required

Requirements

• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
• Professionalism along with speed and attention to detail

About the Company

Le Meridien | Sheraton Charlotte Hotel is looking for staff to join its food and beverage team.