Business Systems Quality Manager

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title
Business Systems Quality Manager

Reporting To
Group Quality Director - SDG

Work Schedule
Onsite – Buffalo, NY

To be considered for the Quality Systems Process Manager position here’s what you would typically bring:

• Bachelor’s degree in Engineering, Operations, Business, or a related field
• 5+ years of experience in quality or business systems management, or process development
• Strong understanding of quality and/or business management systems, including how processes integrate and interact across an organization
• Excellent critical thinking and problem‑solving skills, with the ability to analyze complex issues and drive effective solutions
• Proven ability to build relationships and collaborate across functions and at multiple levels of the organization
• Exceptional communication skills, including the ability to create clear, effective written materials
• Self‑starter with the ability to work independently, manage workload, and meet deadlines
• Highly organized, with demonstrated ability to balance day‑to‑day responsibilities alongside long‑term projects
• Position requires 5-10% travel
• Ability to obtain a U.S. DoD Secret Security Clearance.

Preferred Skills

• Working knowledge of or training to APQP-PPAP requirements (e.g., AS9145, IATF 16949, AESQ-RM13145)
• Hands-on experience with/ Working knowledge of risk evaluation tools, such as Process Flow Diagrams, DFMEA, PFMEA, DFM, MSA, Control Plans
• Training development/delivery experience across organizational levels
• Customer requirements flow-down and metrics familiarity
• Microsoft SharePoint experience for building/maintaining collaboration environments

As a Business Systems Quality Manager, You Will

• APQP Sustainment and Improvement: Serve as APQP process SME, trainer, administrator, and integrator. Maintain and influence APQP processes, collaborate with the APQP Community of Practice, administer Lessons Learned, and drive process implementation initiatives.
• APQP Maturity Assessments: Plan and execute APQP process maturity assessments; identify gaps and opportunities and recommend improvement actions.
• Business Systems Maturity Administration: Perform Business Systems maturity assessments for key division processes, monitor assessment performance at site level, identify strengths and opportunities, and deliver findings to stakeholders.