Business Systems Analyst

Employment Type
Full time

Worksite Flexibility
Hybrid

Who We Are
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary
As a Business Systems Analyst, you will play a critical role in helping to establish a modern Enterprise Asset Management System.

Job Description
We are looking for a Business Systems Analyst to serve as a key liaison between business and technology partners to support the implementation and ongoing evolution of a Enterprise Asset Management System (EAMS). This position plays a critical role in helping to establish a modern Enterprise Asset Management System capability while creating the foundation for future initiatives such as predictive maintenance, asset analytics, smart infrastructure, and Digital Twin technologies. The role bridges business operations, technology, and data to ensure that asset lifecycle decisions are informed, integrated, and aligned with the Port's strategic objectives. This position will be contract and hybrid in Long Beach, CA.

What You’ll Do

• Support the implementation, enhancement, and adoption of the Enterprise Asset Management System (VUEWorks)
• Analyze business requirements and translate them into system workflows, configurations, and functional specifications
• Ensure business, operational, and regulatory requirements are accurately reflected within the EAMS platform
• Assist with the development and maintenance of asset lifecycle management processes and standards
• Collaborate with stakeholders across Program Management, Project Control, Maintenance, Finance, Real Estate, and Information Management Divisions
• Facilitate requirements validation, process reviews, and solution discussions
• Support business process improvement initiatives related to asset management and infrastructure lifecycle planning
• Coordinate and support integration activities between VUEWorks and enterprise systems
• Assist in documenting data flows, integration requirements, interfaces, and business rules
• Support data quality, data governance, and asset information management initiatives
• Develop and execute integration testing strategies and test plans
• Coordinate system integration testing, user acceptance testing, and defect resolution activities
• Work closely with business users, vendors, and project teams to validate functionality and business processes
• Support training, knowledge transfer, and organizational change management activities
• Support the development of asset information capabilities that enable future Digital Twin initiatives
• Assist in defining technology roadmaps, data requirements, and integration strategies supporting smart infrastructure and digital asset management
• Collaborate with Enterprise Architecture and Technology Strategy teams to align asset management initiatives with the long-term technology vision

Required
What You'll Need

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, Data Analytics or a closely related field
• Minimum 6–10 years of experience as a Business Systems Analyst, Business Analyst, or similar role
• IAM certification and domain expertise with ISO 55000
• Experience with Enterprise Asset Management (EAM), Computerized Maintenance Management Systems (CMMS), or infrastructure asset management solutions
• Understanding of business analysis, process mapping, requirements gathering, and workflow design
• Familiarity with enterprise system integrations, APIs, and data management concepts
• Experience supporting testing activities, including integration testing and User Acceptance Testing
• Strong communication, stakeholder engagement, and analytical skills
• Proven experience leading requirements phases for large or complex system implementations or integrations
• Demonstrated ability to influence stakeholders and drive alignment across business and technical teams
• Deep understanding of SDLC methodologies (Agile, Scrum, Waterfall, or hybrid environments)
• Excellent written and verbal communication

Preferred

• Knowledge of GIS, BIM, SCADA, ERP, financial systems, or related operational technologies
• Strong data analysis skills, including SQL, reporting tools, or data visualization platforms
• Experience working in Agile or product-centric delivery models
• CBAP, PMI-PBA, or similar certifications
• Experience mentoring or leading other analysts

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement
It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.