About the role
Come join our family at In-N-Out Burger!
We have a great opportunity for a full-time Business Systems Administrator I in the IT department. This position will support the implementation and operation of our Oracle ERP launch project and will focus on tactical aspects of managing the Oracle Cloud Applications systems to support the project teams and manage the Oracle platforms post go-live.
General Responsibilities:
- Ensure we operate and manage our Oracle Cloud environments in adherence with our security policies.
- Coordinate project activities and serve as liaison between vendor, project leaders, IT teams, and user groups. Responsible for coordinating the review of quarterly release details to both project teams and internal resources.
- Develop and maintain instance plans, schedule activities with Oracle Support and communicate prod-to-test and test-to-test refreshes to all impacted stakeholders.
- Define access and data security policies including approval processes and use them to manage user access, including assigning roles and data access.
- Manage user data permissions, access, and activity; define review and audit procedures and execute them periodically to validate end user accounts, permissions and access rights are valid and aligned to policy.
- Serve as Oracle Cloud Infrastructure and Oracle PaaS platform administrator.
- Research and respond to system administration issues and triage tickets with escalation teams.
- Monitor and investigate system performance issues, identify, and resolve root causes.
Work Schedule + Benefits:
- Full-time, Hourly, Non-Exempt
- Office Hours: Mon-Fri, 8:00 am-5:00 pm
- Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance.
Qualifications:
- Bachelor or Associate’s Degree, preferably in Computer Science, Information Technology, or Information Systems OR at least 1-2 years in Information Technology.
- Selected candidate will be expected to obtain Oracle certifications to support their career development.
- Experience working with Cloud Software administration, particularly Oracle Cloud Products (ERP, HCM, SCM).
- Experience providing end-user support for business users.
- Ability to communicate technical information to a non-technical audience.
- Experience in working with the Identity and Access Management features within OCI like creation of users, groups, policies, compartments, and Federation with identity providers.
- Knowledge integrating Oracle Cloud Applications with a broad range of 3rd party applications using Oracle Integration Cloud.
- OCI Certification Architect / Professional Project Management experience/certification(s).
Work Location Details
In-N-Out Burger plans to bring its west coast headquarters team back together under one roof by the end of 2029. After maintaining two Southern California office locations for many years, the company will permanently close its Irvine office in 2029 and once again headquarter the company’s western territory solely in Baldwin Park, California, where the company was founded in 1948. Newly hired Associates in Irvine will be eligible to participate in the group move to Tennessee with relocation assistance or work from our western headquarters in Baldwin Park, CA, upon its opening in 2029. We are sharing this information early so candidates can make informed decisions while considering a career with In-N-Out Burger.
About In-N-Out Burger
In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, Washington, and Tennessee. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy - serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.
In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.
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