This job supports the Operations Enablement Executive and leadership team by coordinating business management activities, executive routines, organizational governance, financial management, communications, and business performance reporting. The role involves forward-looking planning, managing complex calendars, coordinating agendas, tracking deadlines, and ensuring timely follow-up on commitments. It suits a professional who can facilitate executive decision-making and drive organizational connectivity.
Responsibilities
Serve as the primary business management partner to the Operations Enablement Executive and leadership team, coordinating key priorities, deliverables, and organizational routines
Lead planning and execution of executive leadership meetings, business reviews, operating reviews, town halls, leadership forums, and related communications
Own forward-looking planning and scheduling for the Operations Enablement Executive and leadership team, including prioritizing key meetings, sequencing deliverables, managing calendar dependencies, and coordinating timelines across stakeholders to support timely execution
Provide day-to-day administrative support, including calendar management, meeting logistics, agenda and materials preparation, travel coordination, expense processing, records maintenance, and follow-up on commitments and action items
Coordinate organizational governance routines, ensuring timely completion of action items, executive deliverables, regulatory commitments, and business priorities
Develop and maintain executive presentations, dashboards, scorecards, and reporting that support business reviews and leadership decision-making
Manage organizational financial activities, including budget planning, forecasting, expense management, headcount tracking, resource planning, and vendor oversight
Partner with Risk, Audit, Compliance, Human Resources, Finance, and other support organizations to ensure adherence to enterprise policies, controls, and governance requirements
Support organizational communications and engagement efforts, including leadership communications, recognition programs, employee engagement activities, and organizational events
Coordinate business continuity planning, inspection readiness activities, audit support routines, and organizational preparedness efforts
Monitor organizational performance metrics and reporting to identify trends, risks, and opportunities requiring leadership attention
Facilitate coordination across Market Operations, Business Controls, Risk, Technology, Human Resources, Finance, and other enterprise partners to support successful execution of organizational priorities
Support implementation of strategic initiatives, business process improvements, and change management efforts impacting the Operations Enablement organization
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Manage special projects, executive requests, and ad hoc assignments on behalf of leadership
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work
Requirements
5+ years of experience in business management, operations, governance, program management, executive support, or a related field
Experience supporting senior leaders and leadership teams within a large, complex organization
Experience coordinating executive routines, organizational planning activities, business reviews, and leadership reporting
Experience managing complex planning calendars, scheduling leadership routines, coordinating dependencies, and adjusting timelines as priorities change
Experience developing executive presentations, reporting, dashboards, metrics, and business performance reporting
Experience supporting governance, risk management, audit, compliance, and operational control processes
Demonstrated ability to build strong partnerships and influence stakeholders across multiple lines of business and support functions
Strong analytical, organizational, and problem-solving skills with the ability to synthesize information and provide actionable insights
Strong written and verbal communication skills, including experience preparing executive-level communications and presentations
Ability to manage multiple priorities and deliver results in a fast-paced, highly regulated environment
Nice to have:
Experience supporting large operational organizations within Financial Services
Knowledge of Bank of America business management, financial management, governance, risk, and organizational processes
Experience supporting executive leadership teams and organization-wide priorities
Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, SharePoint, and reporting tools
Experience developing dashboards, scorecards, and reporting solutions to support business performance and decision-making
Bachelor's Degree in Business, Finance, Management, or related field
Benefits
Discretionary incentive eligible
Industry-leading benefits
Access to paid time off, resources and support
Important Details
Schedule: 1st shift, 40 hours per week
Locations: US - CA - Carlsbad - 7700 El Camino Real - La Costa (CA0222), US - CA - La Jolla - 7680 Girard Ave - La Jolla Main (CA0112), US - CA - Newport Beach - 500 Newport Center Dr - Newport Center (CA9165), US - CA - Pomona - 444 S Garey Ave - POMONA MAIN OFFICE (CA7110), US - CA - San Diego - 12830 El Camino Real - San Diego North (CA0819), US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - CA - San Jose - 560 S WINCHESTER BLVD (CA3512), US - CA - Temecula - 3 Better World Cir - Temecula Office (CA6815), US - CA - Woodland Hills - 5901 CANOGA AVE - WEST VALLEY REGION (CA7518), US - NV - Las Vegas - 6900 Westcliff Dr - BANK OF AMERICA WEST BC (NV1149), US - WA - Tacoma - 1201 Pacific Ave (WA9201)
About the Company
At Bank of America, the company is guided by a common purpose to help make financial lives better through the power of every connection. They drive Responsible Growth and deliver for clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
