About This Role
Being a critical force in the smooth running of a team is the core of this Business Support Lead role within the Technology & Transformation practice. This role involves supporting and driving business activities with offering leads in a growing practice, going beyond traditional administration to provide strategic support and insights for informed decision-making.
Responsibilities
- Support the effective running of portfolios, including the delivery of initiatives
- Coordinate annual business planning
- Facilitate monthly business performance meetings
- Produce reporting and coordinate key portfolio meetings and events
- Analyse data and provide insights to Portfolio Leads to support informed decision-making
- Help with internal projects and initiatives by working closely with Portfolio Leads, including preparing documents, reports, presentations, and coordinating with others
- Coordinate the billing process for portfolios, including running WIP reports to ensure timely completion and resolving issues
- Organise and run meetings and events for the Portfolio and wider Technology & Transformation team, including arranging logistics (venues, AV, catering), preparing agendas and materials
- Provide general support to Portfolio Leads with other tasks related to managing the portfolio, such as contributing to presentations, helping to implement new initiatives, and sharing ideas to improve ways of working
- Balance operational delivery with strategic support, using data, insights, and strong coordination skills to enable informed decision-making and help portfolios perform at their best
Requirements
- Previous experience in a similar role, such as a Personal Assistant or Project Coordinator, with a professional and approachable style
- Confident and client-focused with the ability to communicate at all levels
- Desire to continually learn and be challenged
- Exceptional attention to detail and creative use of initiative in forward planning
- Strong organisational skills and comfortable managing multiple priorities while working independently
- Understanding of the importance of exercising confidentiality, discretion, and personal sensitivity in all aspects of the role
- Ability to build a network of strong working relationships both internally and externally
- Experience working within a professional services/large corporate environment
- Lateral thinker with the ability to understand the context of the ask
- Genuine interest in the business, with the confidence to suggest improvements and challenge ways of working when appropriate
Benefits
- Flexible work arrangements
- Subsidised professional qualifications and paid professional memberships
