About the role
Company Description
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.
Job Description
The Business Success Specialist is responsible for partnering with automotive workshops in our network to help them reach new levels of success. Using our in-house next-gen AI platforms and wealth of automotive data, you will level up the workshops' performance, capacity, and sales.
Our ideal Business Success Specialist is an excellent communicator with experience in the aftermarket parts business and strong customer relationship and retailer collaboration skills.
Key Responsibilities:
- Sales visits and building customer relationships
- Sales promotion and performance analysis
- Promoting quality and efficiency
- Advice on improvements in the spare parts area
- Implementation of business standards
- Initiation of marketing campaigns
- Planning activities in alignment with overall market strategy
- Presentation of proposals and sales deals
- Feedback to retailers and other partners
- Support for important customers
- Use of the CRM platform for lead management, customer management, and sales forecasting
- Monitoring and reporting of sales results
- Presentation of sales information
- Gather relevant and accurate market data
Qualifications
To be successful in this position:
- Experience in the automotive industry - whether in the trade as a service assistant, as an employee in the parts service, as a service consultant, or service technician for motor vehicles. We also welcome mechatronics engineers, body builders, or workshop managers with a passion for sales!
- Excellent coaching and sales promotion skills
- Ability to engage and influence others
- Excellent presentation and interpersonal skills
- Strong skills in the digital field, and comfortable adapting to new technologies
- Independent and with a proven track record of achieving sales targets in the parts trade
- Perfectly multilingual in German and English
Work regulations and location
- 40 hours / week
- Location: Field position
- Competitive salary with benefits
- Company car / fuel card
- Education programs
Additional Information
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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