About This Role
This role supports the optimization of business processes to achieve Takeda's strategic objectives. It involves identifying inefficiencies, implementing improvements, and fostering continuous progress, with a focus on process discovery, mapping, and design. The manager will support the transformation and simplification of enterprise processes using digital technologies, aiming for lean and stable processes across the organization.
Responsibilities
- Analyze existing business processes end-to-end to identify inefficiencies, bottlenecks, and areas for improvement, including automation opportunities
- Perform targeted business process improvement studies upon request
- Collaborate with cross-functional teams to design and implement process changes that enhance operational efficiency
- Create and maintain thorough documentation of process workflows, improvement plans, and outcomes
- Collect and analyze process performance and user experience data to support process improvement initiatives and ensure informed decision-making
- Train teams on Business Process mapping tools, design tools, and related process automation tools
- Support SMEs in setting up adequate training structure and strategy and provide ongoing support to ensure successful adoption and sustainability
Requirements
- Bachelor's degree in Engineering, Business Administration, or a related field
- ABPMP recognized certification in Business Process Management; CBPA, CBPP or similar
- Minimum 3 years experience in a business processes management or process transformation role
- Experience in Change Management and successful business processes improvement implementation
- Proven experience with process mapping and modeling tools (e.g., Signavio, Bizagi)
- Understanding of change management principles
- Demonstrated teaching and coaching skills
- Deep understanding of business process optimization, with experience in the pharmaceutical or related industry
- Proficiency in process mapping and modeling tools (e.g., Signavio, Bizagi, Visio) to visually represent workflows
- Strong analytical abilities to identify process inefficiencies and areas for improvement
- Basic proficiency in process mining to analyze transactional data
- Knowledge of various tools and techniques to automate repetitive tasks and enhance process efficiency (including Robotic Process Automation, Agentic AI)
- Excellent problem-solving skills with a focus on developing innovative solutions
- Develop and execute strategies with minimum guidance
- Demonstrated ability to lead cross-functional teams to drive process improvements
- Strong coordination and planning skills to manage complex initiatives and ensure alignment with company goals
