Business Process and Compliance Specialist (Patient Evidence)

Job Description
Business Process and Compliance Specialist (Patient Evidence)

Join a dynamic global team dedicated to advancing excellence in patient evidence management. As a Business Process and Compliance Specialist, you will play a vital role in ensuring process integrity, regulatory compliance, and continuous improvement within our Patient Evidence team. This is an exciting opportunity to contribute to transformative initiatives in a hybrid work environment, supporting innovation at the intersection of regulatory standards and process optimization.

What You’ll Do

• Collaborate with the Business Process Lead on managing and enhancing process workflows, documents, and compliance activities within Patient Evidence.
• Create, update, and maintain process and procedural documents, serving as the Source Controlled Documents Expert.
• Support process improvement projects through data collection, workshop facilitation, and report preparation.
• Manage SharePoint content and training materials to ensure clarity and accessibility.
• Facilitate process audits, inspections, deviation CAPAs, and gap analyses to sustain compliance and inspection readiness.
• Digitize and maintain process landscapes within Business Process Management tools to support digital transformation goals.
• Act as a technical point of contact and quality document controller for patient evidence processes.

Required Skills

• Strong customer service orientation with a compliance-driven mindset.
• Passion for continuous process improvement and meticulous execution of standards.
• Excellent analytical skills, capable of data interpretation and synthesis.
• Technical proficiency with metrics dashboards and presentation tools.
• Experience with process/document management in regulated environments.
• Effective communication skills in English, both written and verbal.
• Proven ability to collaborate within cross-functional teams and share knowledge openly.
• Strong organizational skills and resilience under pressure.
• Problem-solving aptitude, including root cause analysis and innovative thinking.

Nice To Have Skills

• Familiarity with ICH guidelines and other regulatory standards.
• Experience with Business Process Management (BPM) software and digital transformation initiatives.
• Knowledge of audit, inspection, and deviation management processes.
• Advanced skills in data visualization and reporting tools.

Preferred Education And Experience

• Bachelor’s degree or higher in Life Sciences, Business Administration, or a related field.
• Prior experience in the pharmaceutical or healthcare industry, particularly in compliance or process management roles.
• Minimum of 3 years in a regulated environment working on process and documentation management.

If you are a proactive professional with a passion for process excellence and compliance in the healthcare sector, we want to hear from you. Take the next step in your career–apply now and be part of our innovative team driving crucial patient evidence initiatives!

Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.

Fraud Alert
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The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.