About This Role
This role is critical for ensuring the efficiency and integrity of warehousing, logistics, and business operations. The specialist will manage inventory, hardware, and asset tracking, while supporting compliance, contract auditing, and cross-departmental initiatives. As a key contributor to operational excellence, you will build strong internal and external relationships, ensuring seamless coordination between teams and vendors.
Responsibilities
- Oversee daily shipping, receiving, and fulfillment activities, ensuring timely and accurate processing of all physical assets
- Manage inventory lifecycle: conduct regular counts, reconcile discrepancies, and maintain up-to-date records in inventory management systems (e.g., NetSuite)
- Coordinate hardware logistics for client onboarding/offboarding, including packaging, shipment, and returns
- Maintain and optimize warehouse organization, labeling, and storage solutions
- Address logistics issues with vendors and couriers, resolving delivery or shipment concerns
- Support business operations by maintaining accurate asset records linked to client contracts and agreements
- Conduct periodic contract audits to ensure compliance with company policies and regulatory requirements
- Collaborate with Business Operations and Finance teams to reconcile asset assignments, contract terms, and billing
- Assist in preparing documentation and reports for internal and external audits
- Identify and escalate discrepancies or risks related to contract fulfillment, inventory, or compliance
- Assist the business operations managers in completing, developing, planning, and coordinating operational activities
- Generate and analyze inventory, shipping, and contract audit reports for management review
- Evaluate, improve, and maintain the organization’s core operational processes to ensure compliance and an efficient and productive workflow
- Assess existing processes and systems, identify opportunities for improvement, and work with the Business Operations Managers in each region to devise more efficient processes
- Participate in development and maintenance of the Occupational Health & Safety program for the region
- Participate in cross-functional projects aimed at modernizing warehousing and business operations systems
- Provide hands-on support to internal teams during peak periods, absences, or special projects
- Assist with administrative tasks, ticketing, and documentation related to warehousing and business operations
- Foster strong working relationships with technical, procurement, and business operations staff
- Onboard and train new employees to ensure that they adhere to standard operating procedures as needed
- Support company events and ad hoc initiatives as required
