Business Operations Manager

About This Role

This role is for a world-class problem solver, first-principles thinker, and fearless operator to join Rippling's Business Operations strike team. You will be an architect behind product development, go-to-market strategies, and scale operations across the entire company. This position is a launchpad into executive leadership at an ultra-high-growth company for high-performers.

Responsibilities

• Hunt down high-impact problems: Identify critical business friction points, step into the fire, and build scalable solutions alongside senior leaders
• Master the revenue engine: Architect and refine monetization, pricing, and packaging strategies to aggressively accelerate market dominance
• Drive cross-functional force-multiplier projects: Partner directly with Product, Engineering, and GTM teams to launch new initiatives and revolutionize operational systems
• Own your data: Dig into raw databases, build custom SQL queries, construct dashboards, and extract actionable insight without needing a safety net
• Set the source of truth: Collaborate with Finance and RevOps to define, standardize, and scale the operational metrics that steer the entire business

Requirements

• 4+ years of battle-tested experience in top-tier management consulting, BizOps, VC/PE, or as a startup founder. Exceptional talent with fewer years but a proven track record of rapid acceleration will be considered
• Cross-functional mastery: A deep understanding of organizational dynamics in high-velocity tech environments
• A data-first instinct: You instinctively open a spreadsheet, code a query, or analyze a dataset before building a slide deck
• Extreme altitude-switching: Equally comfortable pitching strategy to C-suite executives as you are getting into the weeds with frontline operators
• Relentless ownership and grit: You do not pass the mic or make excuses
• High-conviction autonomy: You thrive in chaos, make sound calls with incomplete data, and move fast without waiting for a playbook

Benefits

• Benefits
• Equity

Important Details

• Schedule: working in the office at least three days a week under current policy

About the Company

Rippling gives businesses one place to run HR, IT, and Finance, bringing together workforce systems like payroll, expenses, benefits, and computers. Based in San Francisco, CA, Rippling has raised $1.4B+ from investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock.