About This Role
This high-impact business operations manager role drives strategic decision-making and commercial execution within a fast-growing SaaS environment. You will work closely with senior sales leadership to strengthen business operations, planning, forecasting, and performance management. This position sits at the intersection of strategy, operations, analytics, and go-to-market execution, supporting critical business decisions and building scalable processes for sustained growth.
Responsibilities
- Own the business operating rhythm, including pipeline councils, performance reviews, and Quarterly Business Reviews (QBRs)
- Lead and support sales forecasting, including pipeline assessment and best-case/worst-case scenario planning
- Support annual go-to-market planning, including segmentation, resource allocation, territory design, coverage models, and quota setting
- Translate business and performance data into actionable insights and recommendations for sales leadership
- Partner with sales leaders to identify corrective actions, strategic priorities, and opportunities to improve business health
- Collaborate with Finance, Product, Marketing, and Sales Operations to align teams around revenue priorities
- Lead the design and execution of strategic initiatives across North America, ensuring initiatives progress from concept through measurable business outcomes
Requirements
- 5+ years of experience in Business Operations, Strategy, Revenue Operations, Consulting, or a similar function, ideally within a SaaS organization
- Proven experience supporting executive leadership and enabling data-driven decision-making
- Bachelor’s degree
- Advanced proficiency in Excel and PowerPoint
- Experience working with HubSpot CRM
- Strong strategic and analytical thinking, with the ability to balance detailed analysis with broader business priorities
- Highly structured and organized, with the ability to manage multiple priorities in a fast-paced, high-growth environment
- Strong understanding of SaaS go-to-market models and key revenue drivers
- Confident communicator who can influence senior stakeholders through clear, data-driven insights
- Proactive problem-solver who is comfortable working through ambiguity and building scalable solutions
Benefits
- High-impact position within a scaling, high-growth SaaS organization
- Direct exposure to executive leadership and strategic business decisions
- Opportunity to influence go-to-market and commercial strategy across North America
- Collaborative environment centered on learning, ownership, and continuous improvement
- Opportunity to work cross-functionally with Sales, Finance, Product, Marketing, and Sales Operations
