About This Role
This Business Operations Associate role involves a broad range of responsibilities from government relations and partner acquisition to site deployment and performance tracking. It suits a professional with strong commercial and communication skills who is comfortable working on-site and engaging with various stakeholders.
Responsibilities
- Manage day-to-day relationships with city departments, handling bilingual official documents, proposals, permits, and compliance matters
- Coordinate government meetings and follow-ups, ensuring commitments, approvals, and regulatory requirements are tracked through to completion
- Build and manage corporate partnerships from prospecting to signed agreements, including chain-level deals and commercial negotiations
- Own partner relationships and iSac rollout, coordinating deployment, performance reviews, issue resolution, upselling, and CRM pipeline management
- Conduct site surveys and build the private-land parking network by identifying, negotiating, and onboarding suitable locations
- Coordinate vendors, installations, launch readiness, fleet operations, battery swaps, and iSac kiosk servicing to ensure smooth deployment
- Analyze site-level financial, demand, and performance data to evaluate deployment potential and identify underperforming locations
- Maintain accurate project trackers, reports, documents, and partner records to support informed decision-making
Requirements
- 2–5 years of experience in management consulting, a high-growth startup, infrastructure/real estate, public-sector advisory, B2B partnerships, or a comparable operating role
- Native-level Vietnamese and fluent professional English, both written and spoken
- Ability to produce a clear, correct, formal Vietnamese official letter and a crisp English memo in the same afternoon
- Comfortable pitching, negotiating, and closing with corporate decision-makers, and comfortable hearing no
- Willing and able to spend a meaningful share of your week outside the office — on campuses, at wards, on sidewalks, in the sun
- Motorbike licence required
- A track record of running something end to end without being managed daily
Application Process
- Answer application questions regarding salary expectations and notice period
About the Company
The company is based in Ho Chi Minh City, Vietnam.