Business Operations

About This Role

This role supports the company's go-to-market team across sales and growth initiatives, including content writing, process optimization, performance analysis, vendor management, and creating materials for enterprise customers. It suits a candidate with a background in management consulting or investment banking, particularly within successful Series A-C startups in AI/ML or developer tools.

Responsibilities

• Optimize sales and customer success processes by streamlining workflows, improving conversion rates, reducing friction in the customer journey, and enhancing team productivity
• Analyze performance across the business by building dashboards, tracking KPIs, identifying growth opportunities, and providing actionable insights to leadership
• Support vendor relationships by managing partnerships, negotiating contracts, and coordinating with external vendors to support GTM initiatives
• Create materials to win enterprise customers, including developing RFP responses, security questionnaires, executive presentations, and custom proposals for large deals
• Own revenue operations, maintaining the sales funnel, improving forecast accuracy, and optimizing the CRM and sales stack
• Drive growth experiments by designing and executing A/B tests, piloting new channels, and iterating on the go-to-market strategy
• Enable sales team success by creating training materials, competitive intelligence, and tools that help representatives close more deals
• Coordinate cross-functional GTM projects, leading initiatives spanning sales, marketing, customer success, and product teams
• Support major sales opportunities by jumping into strategic deals to provide operational support, data analysis, and project coordination

Requirements

• Management consulting (McKinsey, Bain, BCG) or investment banking experience
• BizOps roles at successful Series A-C startups, particularly in AI/ML or developer tools
• Industry knowledge: understanding of AI/ML market dynamics and enterprise software sales cycles

Nice to have:

• Technical background: engineering, data science, or product management experience

Benefits

• Premium healthcare benefits (medical, dental, vision)
• Fertility benefits
• Monthly wellness stipend

About the Company

Exa is an applied AI lab building a search engine, with massive-scale infrastructure to crawl the web, state-of-the-art embedding models, and high-performance vector databases. The company powers search for Cursor, Cognition, HubSpot, and over 400,000 developers, and has raised $350 million from Lightspeed, Benchmark, and a16z. Its goal is to build perfect search over all the world's information, far beyond Google.