About This Role
The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards. This role involves supervising front desk staff and contributing to the growth of the organization.
Responsibilities
- Direct the overall administrative, billing, accounting, and payroll functions of the Business Office
- Plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures
- Interpret the laws, regulations, and guidelines governing business office functions in the post-acute care facility
- Make independent decisions when circumstances warrant such action
- Perform proficiently in all competency areas including patient rights, safety, and sanitation
- Maintain professional working relationships with all associates, vendors, etc.
- Maintain confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Display integrity and professionalism by adhering to Life Care’s Code of Conduct and complete mandatory Code of Conduct and other appropriate compliance training
- Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
- Maintain facility checkbook and reconcile checkbook regularly
- Manage and oversee patient accounts
- Recruit, select, hire, train, evaluate, counsel, and supervise business office staff
- Effectively manage and operate within budget
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
Requirements
- Minimum of an associate’s degree or equivalent experience
- Two (2) years of office management experience preferred
- One (1) year in post-acute care or other geriatric related field preferred
Important Details
