Business Intelligence and Process Analyst
University of Pittsburgh
About the role
Business Intelligence and Process Analyst
Student Financial Services - Pennsylvania-Pittsburgh - (26003748)
Student Financial Services (SFS) is a unit within the Controller's Office, which is part of Finance & Operations at the University of Pittsburgh. The Controller's Office is responsible for internal and external financial reporting, budgeting, tax matters, accounting, capital structure, and student financial services.
SFS oversees student billing, payment processing, and payment technology operations serving undergraduate and graduate students across all campuses of the University. This position sits directly within SFS and serves as an embedded technology and business analysis resource supporting the operational and data needs of the department.
For more information regarding Pitt Finance & Operations, please visit our website at: https://www.financeoperations.pitt.edu/
Job Summary
Works with business groups to solve more complex problems using technology. Analyzes advanced business needs and evaluates complex business processes to recommend process enhancements. Assists in helping junior and more senior business analysts with complex projects.
Essential Functions
- Analyzes complex business needs and evaluates business processes to identify gaps, inefficiencies, and opportunities for technology-driven improvements.
- Develops and maintains comprehensive business requirements documentation throughout the project lifecycle.
- Collaborates with business groups and project teams to translate business needs into technical solutions and process enhancements.
- Escalates issues that may impact project timelines and seeks guidance from senior analysts when addressing unexpected challenges.
- Assists junior and senior business analysts on complex projects, providing support across assigned areas.
Physical Effort
Must be able to sit for prolonged periods of time. Must be able to use a computer, keyboard, and mouse for extended periods. Must be able to communicate effectively, both verbally and in writing. Occasional lifting of materials or equipment up to 10 pounds may be required.
The University of Pittsburgh is an equal opportunity employer / disability / veteran.
Assignment Category
Full-time regular
Job Classification
Staff.Information Technology Business Analyst III
Job Family
Information Technology
Job Sub-Family
Quality Management Solutions
Campus
Pittsburgh
Minimum Education Level Required
Bachelor's Degree
Minimum Years of Experience Required
3
Will this position accept substitution in lieu of education or experience?
Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Additional details about Required Licensure/Certification
Experience or certification in dashboard development in Tableau and workflow automation in Alteryx highly desirable.
Work Schedule
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Work Arrangement
Hybrid: Combination of On-Campus and Remote work as determined by the department.
Relocation Offered
No
Visa Sponsorship Provided
No
Background Check
For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances
Not Applicable
Required Documents
Resume
Optional Documents
Cover Letter
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at University of Pittsburgh was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.