Business Development Representative (BDR) - Ethoca

About This Role

Driving Ethoca’s expansion into North America’s top merchants is the core purpose of this role. You will identify, qualify, and create high-value opportunities within the merchant ecosystem, acting as the engine of regional growth. This position suits a high-energy, analytical, and strategic Business Development Representative.

Responsibilities

• Execute outbound multi-channel campaigns (email, phone, social, and networking) targeting merchants across the United States and Canada
• Qualify inbound leads and proactively hunt for new businesses to maintain a robust pipeline for the Regional Sales Executives
• Act as a subject matter expert on North America’s payments landscape, understanding regional nuances in fraud trends and merchant pain points
• Effectively communicate the value proposition of chargeback-prevention and consumer-experience solutions to stakeholders across Finance, Fraud, and Digital Operations
• Maintain meticulous records in Salesforce, ensuring all activity, account mapping, and deal stages are accurately tracked
• Work closely with Marketing to refine regional messaging and with Sales Operations to optimize lead-to-opportunity conversion

Requirements

• Bachelor's Degree Required
• "Can do" and positive attitude to effect change, open and creative mindset; comfortable with uncertainty, changing and fast-paced environment
• In-depth knowledge/experience using all relevant tools to source and prospect (LinkedIn Sales Nav, Zoominfo, Outreach.io, Gong, etc.)
• Experience in a Sales/Lead Generation (ideally selling software or software-as-a-service)
• Experience selling into enterprise accounts
• Determined personality and driven by results
• Excellent verbal and written communication skills, including strong listening skills
• Salesforce experience

Nice to have:

• Technology and/or Payments Industry experience preferred

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement

Important Details