Business Development Manager

About This Role

Building closer relationships with both new and existing customers to promote the bank's loan products and other services is the core of this business development role. The position involves managing a portfolio of existing accounts, processing credit proposals, and monitoring loan performance to maintain high credit standards.

Responsibilities

• Attend to customer requests and appeals on credit-related matters within the SLA, and provide basic advice and services to meet customers’ needs
• Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; ensuring the Bank’s risk parameters and guidelines are adhered to, and being aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards
• Monitor all Watch List accounts (WLs) and Special Mention Accounts (SMAs) and keep Newly Impaired Loans low; keeping abreast of market developments and early warning signals to take preventive action to avoid SMAs from turning Impaired
• Market and sell the Bank's loan products to new and existing customers, including cross-selling of other Bank's products and services
• Build closer rapport with existing customers to boost utilization and share of business / wallet
• Manage a portfolio of existing accounts with minimal attritions