This role focuses on developing business within the Neuromodulation team, specifically for Radiofrequency Ablation (RFA) products. It involves influencing peers, setting team expectations, and ensuring RFA is central to each territory. The manager will also develop strong relationships with key opinion leaders and customers to align sales and business strategies with company goals.
Responsibilities
Develop a strong business focus within the NMD team for RFA, influence peers, and ensure RFA is central to each territory
Manage RFA priorities and set expectations for the team
Communicate well and work cohesively with colleagues and peers in the NMD business to ensure all divisions are supported where required
Participate in ANZ NMD LT meetings and provide an RFA update
Develop a strong teamwork environment and create a culture of high performance for the team
Negotiate major deals and oversee tenders with customers and other stakeholders in conjunction with senior management, sales managers, and field staff
Roll out marketing strategies as directed
Develop relationships with key opinion leaders and customers to develop sales and business strategies in line with company strategies
Manage change within your own role and for staff
Maintain and develop the corporate image / ethical reputation
Manage conflict within the organisation
Maintain ongoing communication with staff and management
Manage the administrative requirements including case coverage, staff leave, and travel requests
Manage stock control requirements
Attend company sales meetings and customer events as required
Ensure maintenance of company property/assets
Have a sound understanding of, and comply with, the industry (MTAA) the Abbott Code of Conduct and Company Compliance requirements
Handle and document customer complaints according to Abbott ANZ Field Event Reporting Standard Operating Procedure
Knowledge of and commitment to the requirements of the Quality Management System
Knowledge of and commitment to Work, Health & Safety responsibilities
Action any other customer complaints with relevant SJM ANZ Business Unit
Execute the position and Business Unit responsibilities according to applicable SJM ANZ Standard Operating Procedures
Perform other related functions and responsibilities as directed by Manager
Requirements
Tertiary qualifications in biomedical / engineering / medical science / human movement or a related field essential
Good understanding of the industry process and function; able to convincingly discuss this with customers, as well as internal and external experts
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Selling skills that include managing customer relationships, discovery of customer needs/requirements, follow up of sales leads, demonstrating the products, able to develop solutions and resolve problems, negotiating and closing the deal
Impact and influence: Develops and uses effective strategies to influence others or to gain their support
Open communication and listening: Ensures an accurate understanding and acts in a way that facilitates open exchange of ideas and information
Organisational awareness: Understands the agendas and perspectives of others; able to recognise and effectively balance the interests and needs of one's own group with those of the broader organisation
Planning and organising: Effectively identifies, plans, schedules, and co-ordinates the resources (people, material, information, time) required to accomplish your goals
Proficient at using Microsoft Office Suites i.e. Word, Excel & Powerpoint
Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms
Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met
Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures, and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues, and/or the environment
Nice to have:
Additional tertiary qualifications in business management
Product certified in Neuromodulation products
Important Details
Travel: Yes, 50% of the Time
About the Company
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Its portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott's 115,000 colleagues serve people in more than 160 countries. Its Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders.
