About the role
Job Requirements
Position Summary
The Business Coordinator serves as an adjunct to the Practice Manager/Medical Director. He/she oversee the operations within the site(s)s to ensure that daily functions within the office are maintained and that patient flow is smooth. The Office Coordinator exercises a high degree of judgment and discretion in performing both routine and complex tasks. This position is responsible for assisting the Practice Manager/Director with multiple locations across the Healthcare System. Available to cover other administrative support staff and duties as needed. This position has a high degree of visibility when interacting with internal and external customers. Assists with escalated patient and provider questions/concerns. Other responsibilities and projects as assigned.
Minimum Requirements
Education
- High School Diploma or GED Equivalent
Experience
- Three years office experience
License/Registration/Certifications
- N/A
Preferred Requirements
Preferred Education
- N/A
Preferred Experience
- Previous Management Experience
Preferred License/Registration/Certifications
- N/A
Core Job Responsibilities
- Monthly general inspection of departments/locations
- Updates Department forms
- Responsible for Communication Board updates as assigned
- Assists with Provider PME check request for multiple departments as assigned
- Maintain licensure and certification documents for multiple providers as assigned
- Maintain annual requirements for multiple providers
- Assist with staff meetings
- Supports management in quality programs when applicable
- Meet with patients and providers to resolve errors, complaints, misunderstandings
- Supervises non-clinical employees as assigned
- Conducts monthly cash drawer audits as assigned
- Oversees denials and referrals as assigned
- Assists manager in rounding with employees as assigned
- Assists manager in employee time-keeping responsibilities as assigned
- Assists the Practice Manager with hiring, counseling, evaluation, and termination of employees; as assigned.
- Special projects as assigned related to practice and department management
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