Business Banking Relationship Manager

About This Role

This job is responsible for providing comprehensive financial solutions to businesses with annual revenues up to $20 million, while actively managing and deepening relationships with high-value and opportunity clients. The role focuses on supporting the growth and profitability of the business banking customer base, identifying and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources.

Responsibilities

• Manage the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identify and refer specialized small business opportunities and solutions to clients while conducting small business relationship reviews
• Deliver a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Foster relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverage knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
• Support execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Coach, develop, guide, and deliver feedback to associates and clients while embodying a client and employee-centric culture

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers
• Passionate about outside sales and enjoys spending time prospecting
• Motivated to enhance existing relationships and exceed sales goals
• Ability to analyze financial conditions of clients and industry trends
• Ability to understand and interpret financial statements and cash flow analysis
• Excellent communication skills and demonstrated leadership ability
• Enjoys partnering and negotiating with a team of bank employees to solve client issues

About the Company

At Bank of America, the company is guided by a common purpose to help make financial lives better through the power of every connection, driving Responsible Growth and delivering for clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.