About the role
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Our client seeks an Business Analyst With Veeva CRM for a Full Time project in Foster City, CA. Below is the detailed requirement
Job Title: Business Analyst with Veeva CRM Work location : Foster City, CA (Remote) Duration: Full Time Job Description Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience.
Hiring Business Analyst to support its Next Generation CRM implementation and transformation initiative. The Business Analyst will act as a bridge between business stakeholders, technology teams, implementation partners, and program leadership to gather, analyze, document, and validate business requirements. The ideal candidate should possess strong business analysis skills, CRM transformation experience, stakeholder management capabilities, and knowledge of Life Sciences commercial processes.
Skills / Experience
- 12+ years of Business Analysis experience in large enterprise programs; Experience working on CRM implementation or CRM transformation projects
- Strong expertise in requirement gathering, process mapping, and documentation; Communicate effectively with internal and customer stakeholders
- Experience preparing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, and Acceptance Criteria
- Experience facilitating workshops with business stakeholders and technical teams; Knowledge of Agile delivery methodologies
- Domain experience - Life Sciences / Pharma / Biotech / Commercial Operations; Understanding of Commercial Operations, Medical Affairs, Patient Services, or Market Access business processes; Familiarity with HCP/HCO engagement models and CRM-driven customer interactions
- Bachelor's Degree or higher in Information Systems, Computer Science, or equivalent experience
- Veeva CRM / Salesforce Life Sciences Cloud; Salesforce Platform; CRM Migration & Transformation Programs
- Agile / Scrum Methodology; Jira, Azure DevOps, Confluence; Reporting & Analytics Platforms (Power BI, Tableau)
- Data Integration & API Concepts; Commercial, Medical, and Market Access Business Processes
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