Business Analyst / Solution Analyst

About This Role

This role involves transforming business requirements into effective application solutions. The Business Analyst / Solution Analyst will bridge the gap between business and technical teams by analyzing needs, exploring technology options, and creating clear functional design documents to ensure smooth development and high-quality delivery.

Responsibilities

• Analyze business needs and define operational objectives by gathering and validating requirements, including output formats and expected results
• Design end-to-end solutions, including workflows, system architecture, network diagrams, and logic flows based on system capabilities
• Develop clear and detailed functional specifications, including requirements documents, RESTful API specifications, and acceptance criteria
• Oversee system integration, testing (QA), and deployment to ensure smooth and quality delivery
• Continuously enhance system performance by reviewing current practices and recommending improvements
• Ensure solutions are sustainable and compliant with relevant regulations (e.g., data governance, security standards such as PCI-DSS)
• Monitor project progress, resolve issues, and provide regular status updates with actionable recommendations
• Strengthen processes and controls by identifying gaps and proposing improvements
• Maintain strong stakeholder engagement through proactive and effective communication
• Prepare analytical and technical reports to support decision-making and identify trends
• Support team collaboration and contribute to overall team success
• Provide data-driven recommendations to senior management and actively support implementation of approved changes

Requirements

• Bachelor’s Degree in appropriate field of study
• 1 – 2 years of relevant experience
• Strong analytical and problem-solving skills, with the ability to translate complex business needs into practical solutions
• Technical aptitude and willingness to learn technologies such as Java, JavaScript, MySQL, and cloud platforms
• Experience in process analysis, solution design, and documentation within enterprise-level projects
• Familiarity with UI/UX concepts, including application flows and basic mockup design
• Excellent communication, presentation, and stakeholder management skills
• Detail-oriented, well-organized, and able to manage multiple tasks effectively
• Ability to work both independently and collaboratively in a team environment
• Proactive mindset with strong critical thinking skills
• Good command of spoken and written English and Chinese

Nice to have:

• Prior exposure to the payments industry or regulated environments