About the role
Company Overview Our client is a leading IT consulting company in Japan, supporting clients’ transformation of management, business, and IT.
We are looking for a Business Analysis to focus on the Loan and Trade operations domain, supporting transformation and continuous improvement projects across the bank.
The team drives end-to-end operational workflow improvement initiatives and is responsible for enhancing operational efficiency through process optimization and automation.
Job Responsibilities
- Collaborate with project stakeholders, including Project Managers (PMs), PMO teams, branch users, and external vendors to ensure smooth project execution and delivery.
- Analyze and document existing (As-Is) operational workflows within Loan and Trade functions.
- Design and recommend future-state (To-Be) processes to improve efficiency, productivity, and control through process enhancements and automation solutions.
- Partner with automation and technology teams to support the development, testing, implementation, and migration of process improvement initiatives.
- Facilitate effective communication and coordination among business users, IT teams, external vendors, and headquarters teams to address project requirements, issues, and inquiries.
- Prepare and maintain high-quality business process documentation, workflow diagrams, and project-related deliverables.
Job Requirements
- Bachelor's degree in Business, Finance, Banking, Information Technology, or a related field is preferred.
- Minimum 3 years of experience in Loan and/or Trade Operations within the banking industry.
- Minimum 3 years of experience in operational workflow improvement, process transformation, or related banking projects.
- Strong knowledge of Loan and/or Trade Finance operations and related banking processes.
- Excellent analytical and problem-solving skills with the ability to evaluate and optimize operational workflows.
- Strong documentation skills, including process mapping and workflow documentation.
- Excellent communication, stakeholder management, and negotiation skills, with the ability to collaborate effectively with business users, IT teams, external vendors, and regional/headquarters stakeholders.
- Experience in automation, process improvement, or digital transformation initiatives will be an added advantage.
Working Location: Singapore
Syahirah Binte Ahmad Ja'afar (R22105331)
JAC Recruitment Pte. Ltd. (90C3026)
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