Business Analyst: IV (Lead)

Location: Remote

Duration: 12-Month Position

Time Zone: CST

Minimum Requirements

• 4+ years of IT Business Analyst experience within the road transportation industry.
• Experience with at least one full lifecycle On-Board Computer (OBC) deployment .
• Experience with at least one full lifecycle Transportation Management System (TMS) deployment .
• At least 1 year of OBC/TMS application support experience.
• At least 1 year of requirements-gathering and SDLC workshop experience.
• Proven ability to work effectively with cross-functional and matrixed teams.
• Ability to complete all work within the CST time zone.
• Excellent communication, organization, and thought-delivery skills.
• Self-starter with the ability to balance independent exploration with asking intelligent questions and leveraging team expertise.
• Strong time-management and prioritization skills.
• Strong collaboration and relationship-building skills.

Nice to Have

• Motive deployment experience.
• Mastery/Mastermind deployment and support experience.
• Road Energy Transportation business experience.
• Snowflake integration experience.

Specific Duties

1. Apply an understanding of business needs and requirements and translate that understanding into solutions that improve business processes and technology within the TMS/OBC environment , while maintaining alignment with the global template.
2. Work with team members to guide business customers through business case development for new applications and functionality, including cost/benefit analysis and risk/impact analysis .
3. Support Mastery/Motive deployments by reviewing ticket backlogs, prioritizing issues, and driving them through resolution.
4. Participate with the team in requirements-gathering and analysis activities to support deployments across additional product lines.
5. Develop test plans and test cases , perform functional testing, and ensure effective User Acceptance Testing (UAT) for assigned applications and objects.
6. Support, test, and enhance simple to moderately complex information systems. Work with senior team members to develop appropriate error-management functionality within assigned applications.
7. Maintain detailed and accurate technical and business documentation.
8. Provide training to new users on supported applications, as requested.
9. Maintain and promote a strong safety culture by following all applicable safety policies, procedures, and regulations. Identify and communicate workplace hazards and take appropriate action to correct or seek assistance in correcting unsafe conditions.
10. Participate in unit testing and integration testing activities.
11. Provide cutover and hypercare support during application deployments and implementations.