Business Analyst

About This Role

The Business Systems Analyst will bridge the gap between business stakeholders, engineering, and development teams to optimize end-to-end ordering systems and product configuration pipelines. This role focuses on translating product scope into precise technical requirements, simplifying complex Bills of Material (BOMs), and ensuring defect-free orderability across core enterprise platforms. Additionally, we are looking for a forward-thinking candidate with hands-on experience utilizing modern AI tools (e.g., Google Gemini, Chat GPT) to streamline requirement drafting, automated test case generation, workflow optimization and data analysis.

Responsibilities

• Collaborate with Product Owners, Sales, Engineering, and Operations teams to translate business needs into detailed technical specifications for ordering platforms
• Map and model end-to-end business processes to define and document functional requirements across ERP and PLM ecosystems
• Drive product simplification initiatives—including SKU rationalization, product cancellation analysis, and BOM rule streamlining—to reduce overall ordering complexity
• Leverage generative AI tools (such as Google Gemini and or Agent Orchestration) to accelerate business documentation, draft process models, analyze data sets, and create comprehensive test scenarios efficiently
• Partner directly with Portfolio Strategy & Operations (PSO), Business Operations, Service Orderability (SO), and IT to translate complex business workflows into functional and technical AI use cases
• Work with the team to design, build, and test AI agents to ensure they consistently operate within strict business rules, compliance guidelines, and operational guardrails
• Serve as the bridge between business stakeholders and the AI engineering team to guide end-to-end implementation from intake through deployment
• Partner directly with software developers to clarify functional specs, review architectural solutions, and guide technical requirement implementation
• Design, build, and execute end-to-end test plans, test cases, and validation scripts for items, BOM structures, and configuration rules
• Verify configuration accuracy with manufacturing and factory systems to eliminate downstream sales order processing errors
• Advocate for user experience standards across ordering interfaces to ensure a seamless orderability workflow (Orderability UX)
• Actively contribute within an Agile framework, managing backlog priorities, user stories, and continuous improvement deliverables
• Partner with cross-functional teams (IT, Supply Chain, Services) to maintain operational alignment across global implementation projects

Requirements

• Exposed to business systems analysis, requirements gathering, and enterprise software configuration
• Interested in hands-on experience