Business Analyst

About This Role

This Business Analyst role supports healthcare initiatives, focusing on eliciting and documenting requirements, collaborating with project teams, and contributing to business readiness activities. The analyst will facilitate large meetings, write functional requirements and user stories, and partner with stakeholders to ensure solution alignment and traceability.

Responsibilities

• Elicit, document, and track requirements for changes to business processes, policies, information, and information systems for intermediate business problems
• Develop and elicit requirements for departmental and some corporate projects and prepare business and functional requirements
• Communicate and validate requirements with stakeholders and subject matter experts
• Collaborate with project teams to adhere to solution scope and maintain requirements traceability
• Support and execute business readiness activities including communication plans for technology, process, and people changes
• Develop new procedures, specifications for system changes, or recommendations for product and process changes, and facilitate implementation
• Design customer feedback mechanisms, analyze results, and create plans to address weaknesses
• Develop and maintain reporting tools to measure performance against metrics and benchmarks, ensuring data integrity and systems stability
• Provide timely access to data, distribute reports, and present results to supported business areas and other areas as needed
• Partner with trainers to develop targeted training
• Apply industry-standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition, and financial ROI modeling for intermediate initiatives
• Support business vendor relationships by documenting business issues, determining project needs, and supporting training
• Perform peer reviews of less experienced analysts’ work as needed

Requirements

• Ability to facilitate large meetings and write functional requirements and user stories
• Healthcare experience
• 3+ years of experience in a related field, or 5+ years in lieu of a degree

Nice to have:

• Healthcare, health plan, or insurance industry experience

Benefits

• Medical, Dental, and Vision benefits
• 401k with company matching
• Life insurance

Important Details

• Contract: W2 basis

Education

• Bachelor's degree or advanced degree, or 5+ years of related experience in lieu of degree